Privacy Policy
Last updated on 14 Dec 2025
Welcome to Meebly ("we" or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI agent platform and services.
1. Information We Collect
1.1 Account Information
When you create an account, we collect your name, email address, and organization details. This information is necessary to provide you with access to our platform and services.1.2 Usage Data
We automatically collect information about how you interact with our platform, including API calls, agent deployments, feature usage, and performance metrics. This helps us improve our services and provide better support.1.3 Agent Data
We collect data about your AI agents, including configurations, system prompts, tool integrations, and execution logs. This data is used to provide the service and is kept secure and confidential.
1.4 Payment Information
Payment processing is handled by Stripe. We do not store your complete credit card information on our servers. Stripe maintains PCI DSS compliance for secure payment processing.
2. How We Use Your Information
Provide Services: To operate and maintain the Meebly AI platform, process API requests, and execute your AI agents
Improve Platform: Analyze usage patterns to enhance features, performance, and user experience
Customer Support: Respond to your inquiries and provide technical assistance
Security & Fraud Prevention: Detect and prevent unauthorized access, abuse, and security threats
Compliance: Meet legal obligations and enforce our Terms of Service
3. Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this Privacy Policy. We may share data in limited circumstances:
Service Providers: Third-party vendors who help us operate our platform (e.g., cloud hosting, payment processing)
Legal Requirements: When required by law or to protect our rights and safety
Business Transfers: In connection with a merger, acquisition, or sale of assets
4. Cookies and Similar Technologies
We use cookies and similar technologies to enhance your experience on our website. You can control cookies through your browser settings, but disabling them may affect your ability to use certain features of the site.
5. International Data Transfers
Your data may be transferred to and processed in countries outside your residence. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable laws.
6. Your Rights
You have the following rights regarding your personal data:
Access: Request a copy of your personal data
Correction: Update or correct inaccurate information
Deletion: Request deletion of your data (subject to legal requirements)
Export: Export your data in a machine-readable format
Opt-out: Unsubscribe from marketing communications
To exercise these rights, contact us at founders@meebly.ai
7. Data Security
We implement industry-standard security measures to protect your data:
✓ Encryption: All data in transit is encrypted using TLS 1.3. Data at rest is encrypted using AES-256 (available in Enterprise plans)
✓ Access Controls: Role-based access control (RBAC) ensures only authorized users can access specific data
✓ Infrastructure Security: Our infrastructure is hosted on secure, SOC 2 compliant cloud providers
✓ Monitoring: 24/7 security monitoring and logging to detect and respond to threats
✓ Regular Audits: Periodic security assessments and penetration testing
We take reasonable measures to protect the security of your personal information. However, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.
8. Children's Privacy
Our website is not directed to individuals under the age of 18. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to remove such information.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically. We will notify you of any changes by posting the new Privacy Policy on this page. Your continued use of the website after such modifications will constitute your acknowledgment of the modified Privacy Policy.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at founders@meebly.ai
